2-4 weeks is our current turnaround time. Please check back regularly for updates, as turnaround times may change!

Each order is lovingly handcrafted, packaged, and sent to your home from ours. The span of several weeks helps us ensure that we give each order the time and care it needs to fit your unique needs.

At this time, we do not offer rush processing.However if you need your order rushed due to the fact that you are moving/vacationing and need it before then, please email us at annavancepaperco@gmail.com and let us know!

Processing begins once we have all order details! If anything is missing, we will pause your order and contact you. Once we receive the information we need, we’ll continue processing as usual.

Yes, you will! You will receive an order confirmation email shortly after placing your order. If you don’t see it within 24 hours, please check your spam/junk folder or contact us at annavancepaperco@gmail.com.

Yes, once your order ships, you will receive a tracking notification. You may also receive carrier updates as your package makes its way to you.

Yes you can! If you would like to merge your orders, please email us at annavancepaperco@gmail.com with the order numbers you’d like combined. You can find your order number in your confirmation email.

Cancellations are accepted within 24 hours of order placement, and include a 5% processing fee to cover non-refundable payment processing costs.

After 24 hours, a 20%+ fee may apply depending on how much of your order has already been produced. Once an order is printed and ready to ship, it cannot be canceled.

Yes, cancellations are accepted within 24 hours and subject to a 5% processing fee to cover non-refundable payment processing costs.After 24 hours, on a case by case basis, we may accept a cancellation but it will be subject to a fee depending on how much of your order has already been produced.

If your order is past the listed turnaround time, it may be due to additional quality checks or production adjustments. Please don’t hesitate to reach out at annavancepaperco@gmail.com for an update.

Yes, you can! Please email us at annavancepaperco@gmail.com to let us know what changes you'd like made, whether that be start month, cover, or interior layouts.

Most domestic orders ship First Class (3–5 business days) or Priority Mail (1–3 business days.) Please note that shipping timeframes are just estimates provided by the carrier.

Yes, we do! International shipping rates and delivery times will vary depending on location.

Buyer is responsible for any fees incurred when your order arrives in your country.

If your package is marked as delivered, we recommend first checking with neighbors, household members, or your local post office, as carriers sometimes mark packages delivered slightly before arrival.

Unfortunately, we are not responsible for lost or stolen packages once they have been marked as delivered by the carrier. However, please feel free to contact us if you need help locating your shipment or filing a claim.

If you entered the wrong shipping address, please email us at annavancepaperco@gmail.com as soon as possible so we can fix this for you.

When emailing, please provide the correct address and your order number.

You can find your order number in the confirmation email sent shortly after you place your order! If your order has not yet shipped, we’ll do our best to update it before dispatch.

Please contact us as soon as possible with photos of the damage, packaging, and shipping label so we can help determine the best next steps. Depending on the situation, we may work with you to file a claim with the carrier.

This depends on the planner setup you choose.

(Minimal, Simple, Classic, and Classic+), and each option can be tailored to fit your unique needs. Journals allow cover selection, cover wording, interior options, and binding.

If you have any questions regarding personalization options, please reach out at annavancepaperco@gmail.com

Yes, you can (for a small fee)! Please email us after placing your order with what you’d like moved and where. We’ll do our best to accommodate your request before production begins.

Yes, as long as we haven’t begun printing your order, you can make changes to it!

If you would like to request a change, please email us at annavancepaperco@gmail.com with the details of your requested changes, and we’ll be happy to help.

Yes, you can!

Our Classic+ allows you to omit any section of the planner. Cost remains the same due to it being a custom order.

Yes, you can!

Our Classic+ allows you to omit any section of the planner. Cost remains the same due to it being a custom order.

You can choose whether you want your planner to be dated or undated!
For dated planners, you can choose from our many start month options.
The start month you select will affect the start month of all dated parts in your planner.

Large families often prefer the Classic or Classic+ because of their customizable layouts and ability to include additional pages.

The Classic planner setup is our original planner design, and includes a wide range of customizable options.

The Classic+ gives customers the maximum level of control to decide what sheets are in the planner and how many of each.

The Simple Planner offers a more streamlined setup for customers who want an easier starting point without the larger number of customization options.

The Lesson Planner is intended to serve as a less overwhelming option for those who want access to our Weekly spreads without the extras. Please feel welcome to explore the listings for more details!

Our Classic+ Homeschool Planner is our most flexible planner option because it allows you to build it however you need to fit your unique needs.

Homeschooling is the intended role for our planner, but our designs are not made to lock you in.

We have had customers who are public school teachers, and they have found our planners very helpful. We also have planners for students to organize their own schedules for homeschool, independent schooling, college etc.

We love to see the creative ways that people find to make our products work for them.

Yes! We make our covers with heavy cardstock in a protective lamination.

Our standard binding for Homeschool Planners uses aluminum spiral coils, but we also offer loose leaf and hole-punched with coil on the side for customers who prefer to arrange pages their own way.

While our journals also use aluminum spiral coils, you can also choose to have your book either top, or side bound.

We use a high quality heavy weight paper that does not bleed through for normal pens.
We have found that thick felt tip pens sometimes do lightly bleed through. We have yet to receive a complaint about ink bleeding though!

Yes! Everything from the planners and journals down to the bookmarks are all made in our home office.

Please contact us as soon as possible with photos of the damage, packaging, and shipping label so we can help determine the best next steps.
Depending on the situation, we may work with you to file a claim with the carrier. 

Please contact us as soon as possible so we can correct the issue.

While our final quality check before packaging usually catches these, it is possible for a printing error to escape into the wild.
If this happens to you, please contact us with photos of the issue so we can resolve it together.

The best way to contact us about an issue is through our customer service email at annavancepaperco@gmail.com.

Please include your name as it appears on your order form, your order number if possible, a description of the problem, and pictures if applicable.

This is determined on a case-by-case basis. In some situations, photos may be enough for us to confirm the issue without requiring the product to be returned.

Anna has always been an entrepreneur at heart.

As a young teen, she loved creating spreadsheets, and after becoming a mother, she began printing planners for her own use. In late 2017, she had an idea: if these planners helped her so much, could they help others too?

What began as a personal project quickly became a family business. Her husband left his job to help full-time, and together they built Anna Vance Paper Co from the ground up.

Anna, her husband Mathew, and her daughter Lana run Anna Vance Paper Co together in their home office, with occasional help from littler hands :)

Due to the nature of PDF’s, digital purchases are non-refundable. However, if you experience any issues accessing your files, please contact us and we’ll be happy to help.

No, even if you have a PDF from a past year, you will need to buy the new one if you want the updated version.

Yes! In fact, we love to see your products and how you’re using them, whether you tag us on Instagram or email us with photos.

Yes, we often repost customer photos that we’re tagged in.

 Yes! You can find us on Instagram and YouTube.