Below is a list of frequently asked questions.
☙ What is your current turn around time?
Our current turn around time can be found HERE.
☙ Is there a rush fee I can pay to have my order sooner?
We do not offer any rush fees. To help with our high turn around, we begin production of the planner for the school year early in the year to give many plenty of time to order ahead.
☙ Do you ship outside of the U.S.?
Yes we do! Buyer is responsible for all fees incurred upon arrival of package in your country.
☙ Do you offer a PDF version of your planner?
No, we do not.
☙ Do you have any discount codes or upcoming sales?
We have one sale a year. This sale is in the late fall (October/November). There is no final date for this. We do not offer discount codes but do offer a rewards program. Be sure to sign up for the rewards program as it is the way we give back to our customers.
☙ Do you have any alternate shipping option for those outside of the U.S.?
We do not. We have had families join orders to combine shipping.
☙ Why am I being invoiced for more payment after I placed my planner order? I paid $42 + shipping but you want $10 more!
I'm happy to help with this! If you go to the listing HERE you will see that the different "Planner Setups" are clearly listed with their prices.
If you personalize by selecting anything other than the Minimal setup, an upgrade fee for the difference will reflect at checkout (photo below).
Often, customers will overlook this and remove the upgrade fee (that helps pay for the extra time I spend in personalizing your planner). This is likely what happened which is why you are seeing an invoice now.
Upgrade fee added at checkout: